Return & Exchange

Approved by the Resolution No. 114 of the Cabinet of Ministers of the Republic of Azerbaijan dated May 21, 1998

List of non-exchangeable goods in retail trade facilities within the territory of the Republic of Azerbaijan:

  1. Gold and gold изделия (products).
  2. Items made of precious and semi-precious metals and stones.
  3. All types of fabrics and certain goods sold by measure (ribbons, straps, trims), except for manufacturing defects.
  4. Perfumery and cosmetic products.
  5. Men’s, women’s, and children’s swimwear.
  6. Underwear for newborns and preschool children.
  7. Household chemical products.
  8. Personal hygiene items (toothbrushes, combs, curlers, etc.).
  9. Children’s toys.
  10. Used men’s, women’s, and children’s socks and underwear without labels, except for manufacturing defects.
  11. Plastic products intended for food use.
  12. Paid and taken-out food products (within their shelf life).